Welcome to our client support section. Whether you have a problem accessing our services or are struggling doing a search, we will always assist you.

Client Support Contact Details

Support Enquiries:	info@sabinet.co.za
Network / Technical Support Enquiries:	hennie@sabinet.co.za
Accounts Enquiries:	accounts@sabinet.co.za
New Sales Enquiries:	info@sabinet.co.za
Training Enquiries:	cresida@sabinet.co.za
Toll free:	0800 11 85 95
Tel:	+27 (12) 643-9500

Product Training
We supply free product training to assist clients to obtain the necessary knowledge on how to use products in the most effective way.


Sabinet Listservs
When subscribed to a listserv, you will receive regular e-mail from Sabinet Online regarding new products, training, system maintenance warnings etc. Sabinet Online lists include: Sabilist, Sabinews, SabiCat and Interlending. Read more


Downloads
In our download section you will find links to various useful software resources, ready for you to download and use.


System Availability

• Online Reference services – All hours except from 04:00 to 04:30 every morning. Normal availability includes Peak Time, Off-Peak Time and After Hours. (We will inform you beforehand when maintenance downtime will occur).
• SabiCat – All hours except from 04:00 to 06:30 every morning. (We will inform you in advance when maintenance downtime will occur).
• ReQuest – 06:30 to 21:00 Mondays to Fridays and 06:30 to 17:00 on Saturdays.